Shipping & Delivery
We ship worldwide — for free, on every order, with full tracking.
Free Worldwide
No minimum order. Shipped to 100+ countries.
Fast Processing
Stock orders dispatched within 1–3 business days.
Tracked & Insured
Every parcel comes with a tracking number.
Delivery Times
| Region | Estimated Time | Cost |
|---|---|---|
| United Kingdom & Ireland | 5–9 business days | Free |
| European Union | 7–12 business days | Free |
| United States & Canada | 8–14 business days | Free |
| Australia & New Zealand | 10–15 business days | Free |
| Rest of World | 10–18 business days | Free |
Estimated business days from dispatch (Mon–Fri, excluding public holidays). Customised orders add 2–4 days for production.
Order Tracking
You'll receive a confirmation email immediately after ordering, and a second email with your tracking link as soon as your parcel is dispatched. You can also track your order any time via our Track Order page.
Customs & Duties
Orders shipped outside the EU/UK may be subject to customs fees or import duties charged by your country's customs office. These charges are the buyer's responsibility and are not included in the product price or shipping cost.
Lost or Delayed Parcels
In the rare case your parcel is lost in transit or delayed beyond 25 business days, email us at fitsyracontact@gmail.com with your order number — we'll investigate with the courier and either resend your order or issue a full refund.
Returns
For information about returning an item, visit our Returns Policy page.